VHCSoft — Software, Integration & Agentic OSS Intelligence
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Elegant, technical and enterprise-ready structure for products, solutions, services and telco AI intelligence.
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Featured Products
SmartB
Automated backup platform for enterprise data protection with Full/Incremental/Differential backup, monitoring dashboard, alerts, encryption, integrity checking and restore workflow.
SentinelOps
Cybersecurity automation platform based on Wazuh/SIEM/XDR principles, with scheduled security jobs, alerts, compliance reporting and operational automation.
Coffee Shop Management System
Multi-product F&B operations platform covering procurement, inventory, recipe control, POS, payment, delivery, staff and reporting.
iBoxNav
Vehicle tracking and fleet monitoring platform for transportation, logistics and enterprise fleet operations with GPS/GNSS, device data and dashboards.
F-Ship
Delivery workflow platform connecting shop owners, shippers and customers with order assignment, delivery status and performance tracking.
VHCSoft eContract
Digital contract management platform for contract storage, approval workflow, signing, search, access control and audit tracking.
SmartFleet Platform
Advanced fleet management platform for logistics, vehicle utilization, driver monitoring, route operations, maintenance and cost analytics.
Telecom OSS Platform
OSS/NMS platform for alarm management, KPI monitoring, inventory integration, topology awareness, NMS/EMS connectors and operation dashboards.
Enterprise Integration Hub
Integration platform connecting APIs, databases, legacy systems, ERP, CRM, ticketing, third-party systems and operational data pipelines.
AI Knowledge Assistant & Agentic OSS Intelligence
AI Agents and MCP-enabled integration enhance NMS/OSS, Alarm Management, RCA, KPI analytics, SOP/runbook automation and operational knowledge for telco enterprises.
Solutions by Business Need
Data Backup & Cyber Resilience
Protect enterprise data through automated backup, backup health monitoring, alerting, restore readiness, anti-ransomware control and operational dashboard.
Cybersecurity Automation & Compliance
Automate security operation jobs, scheduled checks, event collection, risk alerting, report generation and compliance-oriented security workflows.
Smart F&B Operations
Digitize coffee shop and F&B operations from procurement and warehouse control to recipes, POS, delivery, staff and analytics.
Smart Transportation
Enable fleet visibility, route tracking, driver monitoring, device integration, vehicle data analytics and operation dashboard for transport businesses.
Telecom Digital OSS
Modernize NOC/SOC operations with alarm, event, KPI, topology, inventory, ticketing and NMS/EMS integration layers.
Enterprise Digital Transformation
Digitize enterprise workflows, approvals, documents, contracts, internal portals, integrations and data-driven management processes.
AI & Data Analytics for Telco OSS/NMS
AI Agents, MCP, alarm intelligence, KPI analytics, anomaly detection, RCA assistant and knowledge automation for telco network operations.
System Integration
Connect legacy systems, databases, APIs, ERP, CRM, ticketing, OSS/NMS, cloud systems and reporting platforms into consistent data flows.
AI Agents + MCP + Agentic OSS Intelligence
AI Agent for NOC/OSS Operations
Operation engineers can ask natural language questions about alarms, KPIs, topology, tickets, incident history, runbooks and operation documents.
MCP-enabled Integration Layer
MCP standardizes how AI Agents access tools and data from NMS, EMS, OSS, databases, APIs, logs, ticketing, inventory and knowledge bases.
Intelligent Alarm Analysis
Correlate alarms by time, topology, NE/site, service impact and history to reduce noise and highlight meaningful incident groups.
Root Cause Analysis Assistant
Combine alarm chain, KPI anomalies, topology, change logs, historical tickets and SOP/MOP knowledge to suggest likely root causes.
SOP & Runbook Automation
Retrieve SOP, MOP, runbook and vendor guidance to recommend standardized handling steps for each alarm group or incident category.
KPI Analytics & Anomaly Detection
Analyze PM/KPI trends, baseline deviations, service degradation and operational risk before SLA impact becomes critical.
Ticketing Intelligence
Summarize incident context, affected service, alarms, KPI evidence, priority, assignment group and initial analysis for ticket creation.
RAG Knowledge Search
Search HLD, LLD, SOP, MOP, vendor documents, troubleshooting guides and historical tickets using enterprise knowledge retrieval.
Controlled Automation
Move from insight to recommendation and then controlled automation when data quality, governance and approval rules are mature.
Industries We Serve
Telecommunications
OSS/BSS, NMS, EMS integration, alarm management, KPI monitoring, network analytics, AI Agents and NOC/SOC automation.
Transportation & Logistics
Vehicle tracking, fleet management, delivery workflows, route monitoring, driver behavior and operations dashboard.
Enterprise & Government
Workflow digitization, eContract, enterprise portal, integration hub, reporting and digital transformation platforms.
Retail & F&B
POS, inventory, procurement, recipes, delivery, customer data, staff operations and performance dashboards.
Manufacturing & IoT
IoT monitoring, device integration, asset visibility, alerts, predictive maintenance and data analytics.
Cybersecurity & Compliance
Security monitoring, automated security jobs, alerting, compliance report generation and SOC operation support.